Privacy Policy for Visualize Personal Training

Effective Date: March 2026

Visualize Personal Training (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

1. Information We Collect

We collect only the information necessary to deliver our services effectively and safely.

This may include:

  • Personal Information:
    Name, phone number, email address, and suburb/address (for service delivery)

  • Health & Fitness Information (Sensitive Information):
    Information you provide regarding injuries, medical conditions, fitness levels, and goals through our pre-screening and onboarding forms
    (This is classified as sensitive information under Australian law and is collected only with your consent)

  • Website & Usage Data:
    Information such as IP address, browser type, and pages visited via tools like Google Analytics, used to improve website performance and marketing

2. How We Use Your Information

We use your information to:

  • Deliver personal training services

  • Design safe and appropriate training programs

  • Communicate with you regarding bookings, updates, and support

  • Respond to enquiries and consultation requests

  • Improve our website and marketing performance

  • Send marketing communications only where you have opted in

3. Consent

By submitting your details through our website, forms, or onboarding process, you:

  • Consent to the collection and use of your personal information as outlined in this policy

  • Consent to the collection of health-related (sensitive) information for the purpose of delivering safe training services

You may withdraw consent at any time by contacting us.

4. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

This includes:

  • Secure, password-protected systems

  • Restricted access to personal data

  • Use of reputable third-party platforms (e.g. email, scheduling, payment systems)

While we take reasonable precautions, no method of transmission over the internet is 100% secure.

5. Disclosure of Information

We do not sell or rent your personal information.

We may disclose your information to trusted third-party services that support our business operations, such as:

  • Payment processors

  • Scheduling or CRM tools

  • Email and communication platforms

These providers are required to handle your data securely and in accordance with privacy obligations.

6. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections if your information is inaccurate, incomplete, or outdated

To do so, please contact us using the details below.

7. Cookies and Tracking

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Track website performance and usage

You can disable cookies through your browser settings.

8. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact:

Paul Pantel
Visualize Personal Training
Via: Website contact form